Refund & Cancellation Policy

Effective Date: July 25, 2026

Thank you for choosing Charting Charts. We aim to provide clear, high-quality chart views, market visualization, and parameter-based technical analysis for educational purposes.

Please read this Refund and Cancellation Policy carefully before purchasing any subscriptions, digital products, analytical tools, or services on our website.

1. Educational Purpose & Non-SEBI Registration Notice

Important Reminder: Charting Charts is NOT a SEBI-registered research analyst or investment advisor. All chart views, analytical parameters, and tools are provided strictly for educational and informational purposes only.

Purchase of any service or access to our analytical content does not guarantee trading success or financial returns. Refund requests based on market performance, personal trading losses, or misunderstanding of educational content will not be entertained.

2. Digital Services & Immediate Access (No-Refund Policy)

Due to the nature of digital goods, web-based charting views, and immediate access to analytical parameter tools:

  • Non-Refundable Services: Unless explicitly stated otherwise during a promotional offer, all purchases, subscriptions, educational course fees, and access payments for Charting Charts services are final, non-refundable, and non-transferable.
  • Once access to our digital content, charts, or analytical features has been granted to your account or email, the service is deemed fully consumed.

3. Cancellation Policy

A. Subscription Plans

If you are enrolled in a recurring subscription plan (monthly, quarterly, or annual):

  • Cancellation Anytime: You may cancel your subscription renewal at any time through your account settings or by emailing us at info@chartingcharts.in.
  • Effect of Cancellation: Upon cancellation, your account will remain active until the end of the current paid billing cycle. You will not be charged for the subsequent billing period.
  • No Partial Refunds: We do not offer prorated or partial refunds for unused days remaining in an active billing period after cancellation.

4. Exceptional Circumstances & Technical Glitches

We strive to ensure uninterrupted access to our charting analysis tools. In rare cases, refunds or service credits may be reviewed under the following conditions:

  • Duplicate Payments: If you were accidentally charged twice for the same transaction due to a technical error, we will issue a full refund for the duplicate transaction upon verification.
  • Severe Technical Downtime: If a technical glitch on our end permanently prevents you from accessing a paid digital service, and our support team cannot resolve the issue within 7 business days, a partial or full refund may be issued at our sole discretion.

To report a payment issue, please email info@chartingcharts.in within 48 hours of the transaction, attached with your payment receipt and details.

5. Age Requirement (Under 18 Notice)

Our platform and services are strictly intended for individuals aged 18 or older.

  • If a minor under 18 accesses or purchases services on chartingcharts.in without parental consent, Charting Charts reserves the right to terminate the account immediately without issuing a refund.

6. Processing Approved Refunds

If a refund is approved by our management team under exceptional circumstances:

  • Refunds will be credited back to the original mode of payment used during purchase.
  • The refund processing time typically takes 5 to 10 business days, depending on your bank or payment gateway provider.

7. Contact Us

If you have any questions, concerns, or inquiries regarding our Refund and Cancellation Policy, please get in touch with us:

  • Website Name: Charting Charts
  • Website URL: https://chartingcharts.in
  • Email: info@chartingcharts.in
  • Postal Address: Charting Charts, Kachha Malak Road, Jagraon, Punjab (India) — 142026